At MarTechMagic, operated by Rapidtweak Solutions, we strive to ensure timely and smooth delivery of all digital products and services. Please review the following shipping policy for details on how we manage product deliveries.
1. Digital Product Delivery
All courses and materials offered on MarTechMagic are delivered digitally. Upon successful payment, you will receive an email confirmation with a link to access the purchased content. This link will direct you to our Learning Management System (LMS) where you can log in and begin your course immediately.
2. Access Timeframe
Once your payment has been processed, you will typically gain access to the course within a few minutes. In case of any technical delays or issues, please allow up to 24 hours for your access to be activated. If access is not granted within this timeframe, please contact us at info@rapidtweak.com for assistance.
3. Shipping of Physical Materials (if applicable)
If any course includes physical materials (such as books or merchandise), shipping terms will be clearly outlined on the course page. The shipping costs, if applicable, will be added to your order total at checkout.
- Shipping Zones: Physical items are currently shipped only within India.
- Shipping Timeframe: Standard shipping may take 5-10 business days depending on your location.
- Shipping Cost: The shipping charges for physical items will vary based on your delivery address and the size of the order.
4. Shipping Confirmation
For physical items, a shipping confirmation email will be sent once the item is dispatched, including tracking information. Please ensure that the shipping details provided during checkout are accurate to avoid any delays.
5. Non-Delivery
If you do not receive your digital product access within 24 hours of purchase or if your physical item has not arrived within the estimated delivery time, please contact us at info@rapidtweak.com for support.
6. Shipping Delays
In case of unexpected delays (due to high demand, holidays, or other external factors), we will notify you via email with the updated delivery schedule.
7. Contact Us
For any questions regarding shipping or delivery of your purchases, please get in touch with us at info@rapidtweak.com.